The authorized return period is 3 days and 7 days for replacement from the date of receipt of the order and sending the form. On every item there is a deadline and when that deadline is exceeded we do not recover or replace the item.
Return
The item is returned only if it is subject to the refund conditions mentioned above.
Exchange
Items sold on Uptownoire.com website are non-refundable.
Your orders are replaced as soon as there is an error in the measurements made by our team.
The item is completely replaced as soon as there is dirt or incorrect stitching (manufacturing defects).
The item is refunded if the color or model does not correspond to the online order.
